In-stock items will be dispatched within 24 hours of the same or next working day. Once your order has left our warehouse we will email you to notify you and we will include your tracking number.If you are outside the EU sometimes additional taxes, impost duties may apply. Unfortunately this is outside our control but if you are concerned please contact us at firstname.lastname@example.org
*Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.
Do we deliver to the UK?
Yes, standard delivery is 2-8 working days. A signature will be required on receipt and if you are not available to take delivery of your parcel, the carrier will leave a calling card with information on where to collect.
Do we deliver to Europe?
Yes, standard delivery is 4-14 working days. Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. If you aren’t available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.
Do we deliver to the rest of the world?
Unfortunately we don't deliver to every country. If your country is not on a list at checkout please contact us and we can look into a possible delivery to your country. Contact email@example.com
*Please be aware that your parcel can be delayed by customs. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.
Can I have a different delivery address?
Sorry but we ONLY ship to the address on the billing for security and prevention of fraud.
Do you deliver to P.O. boxes?
No. We do not deliver to P.O. BOX addresses for security reasons.
Questions? Please email firstname.lastname@example.org